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I have no yet had time to return the bad one so I can't comment on the return policy but I will be testing it. I would say odds are in favor of at least one of these being rebuilt and not with the highest quality batteries. I bought two "new" batteries - well maybe. One works like it should holds a charge for as long as the store bought batteries the other well not the case; really short charge life like 15 min maybe.
I don't think that I'll buy anymore from Amazon.com unless the total cost is less than here. Amazon.com should inform the Canadians what the extra costs would be before shipping. The batteries and charger are excellent products but the delivery is much slower as compared to the other suppliers. The Canadian buyers should be aware that I paid an extra $50.00 for customs.
- Oh yeah, and it WORKS, so consequently now WE DO TOO. Okay, so I'm now charged up. This DeWalt 2 pack of batteries and charging unit is exactly what I needed to keep everyone moving at my office.TERRIFIC price (I know, I checked)., GREAT service (how frustrating it is to get a terrific price if the service isn't great).
Great price for what you get AND we got them within a week after ordering. My husband has had his DeWALT Drill for a long time and he was very happy to get the new batteries and charger. Amazing the difference new batteries make.
The charger provides a quick yet constant charge each time. super. holds charge so I can get a job done.
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